AI · in 30 of 68 releases
Einstein (predictive AI)
First in the release notes in Spring ’17, February 2017. 826 notes since, the most in Winter ’25.
- Notes
- 826
- First
- Spring ’17
- February 2017
- Most notes
- Winter ’25
- 69 notes
- Latest
- Winter ’27
A note counts here when its title or opening lines name Einstein (predictive AI), by any of the names Salesforce has used for it.
The first notes, Spring ’17
- Salesforce Einsteinp. 96
- Automatically Add Emails and Events to Salesforce with Automated Activity Capture for Einsteinp. 139
- Einstein Brings Insights to Lightning for Gmailp. 152
- Einstein Brings Insights to Lightning for Outlookp. 158
- Set Up Einstein Data Discoveryp. 280
- Bring Your Data into Einstein Data Discoveryp. 282
- Display Einstein Data Discovery Recommendations in a Salesforce Objectp. 286
- Protect Your Community and Improve Productivity with Einstein Spam Detection (Pilot)p. 324
- All Company Feed Becomes Company Highlights, Powered by Einsteinp. 330
Retirements and deprecations
- Einstein Quick Quote for Enterprise Sales Management Is Retiredp. 411
- Prepare for the Lightning Sync Retirement and Migrate to Einstein Activity Capturep. 956
- Einstein Bots Enters Maintenance Modep. 330
- Einstein Features No Longer Available in Some Marketsp. 1257
- Einstein Quick Quote for Enterprise Sales Management Is Scheduled for Deprecationp. 1039
- Prepare for the Lightning Sync Retirement and Migrate to Einstein Activity Capturep. 1430
- Extend Your Use of Article Answers for Einstein Botsp. 240
- Article Answers for Einstein Bots Is Being Retiredp. 240
- Einstein Quick Quote for Enterprise Sales Management is Scheduled for Deprecationp. 755
- Article Answers for Einstein Bots Is Being Retiredp. 544
- Prepare Einstein Activity Capture for Microsoft Exchange Web Services (EWS) Retirementp. 1065
- Decision Optimization in Einstein Discovery Is Retiredp. 291
- Article Answers is No Longer Available for New Einstein Botsp. 234
- Prepare for Einstein Activity Capture Activity 360 Reporting, Activity Metrics, and Activities Analytics Dashboard Retirementp. 952
- Try Einstein Prediction Builder Is Being Deprecatedp. 323
- Einstein Automated Contacts Is Being Retired in February 2025p. 912
- Externally Built Models in Einstein Discovery Are Retiredp. 173
- Data Cloud Einstein Lookalikes in Segmentation Is Being Retiredp. 262
- Einstein Automated Contacts Is Being Retired in February 2025p. 727
- Externally Built Models in Einstein Discovery Are Being Retiredp. 143
- Einstein Studio Legacy Tab Is No Longer Available in Data Cloudp. 218
- Data Cloud Einstein Lookalikes in Segmentation Is Being Retiredp. 219
- Einstein Automated Contacts Is Being Retired in February 2025p. 642
- Access Einstein Optical Character Recognition (OCR) on Developer Docsp. 216
- Einstein Account Insights and Opportunity Insights Are Being Retiredp. 542
- Einstein Vision for Planogram Compliance Is Being Retiredp. 338
- Einstein Account Insights and Opportunity Insights Are Being Retiredp. 568
- Check Out Einstein Activity Capture Improvements for Google Customersp. 557
- Finish Your Move to Einstein Activity Capturep. 564
- Feedback Option for Einstein Email Insights Was Removedp. 546
- Einstein Vision Endpoint That Returns Examples Is Deprecatedp. 541
- Einstein Language Endpoint That Returns Examples Is Deprecatedp. 543
- Einstein Voice Assistant Is Being Retired (Beta)p. 101
- Retiring Einstein Discovery Classicp. 304
- Einstein Analytics Classic Designer Is Retiringp. 294
- Retiring Einstein Discovery Classicp. 318
- Einstein Automated Contactsp. 132
- Einstein Insightsp. 133
- Optimize Button in Einstein Case Classification Was Removedp. 195
- Assign Einstein Analytics Platform or Plus Permission Sets to Use Sales and Service Analytics Appsp. 269
- Plan for Einstein Analytics Classic Designer’s Retirementp. 282
- Retiring Einstein Discovery Classicp. 294
- Plan for Einstein Analytics Classic Designer’s Retirementp. 268
- Einstein Analytics Classic Designer Dashboards Are Retiringp. 458
- Change API Endpoint to Maintain Access to Einstein Platform Servicesp. 425
- Deprecated Einstein Image Classification API Callsp. 539
Every note, by release
Newest first. Each title links to its page in Salesforce’s release notes.
Winter ’277
- Upgrade Einstein Bots to Agentforce Service Agent (Generally Available)p. 172
- Einstein Quick Quote for Enterprise Sales Management Is Retiredp. 411
- Book Appointments on Partner Calendars with Einstein Activity Capturep. 691
- Fine-Tune Which Emails and Events to Exclude from Einstein Activity Capturep. 951
- Connect Partner Portal Users' Calendars with Einstein Activity Capturep. 953
- Upgrade Microsoft 365 Authentication in Einstein Activity Capture to Microsoft Graphp. 953
- Prepare for the Lightning Sync Retirement and Migrate to Einstein Activity Capturep. 956
Summer ’2614
- Einstein Bots Enters Maintenance Modep. 330
- Einstein Models API Access Restricted for Experience Cloud Guest Usersp. 339
- Einstein Features No Longer Available in Some Marketsp. 1257
- Drive Productivity and CRM Automation with Einstein Conversation Insights Data Moving to the Salesforce Platformp. 1398
- Analyze Video Meetings Faster with Transcript Upload in Einstein Conversation Insightsp. 1401
- Update Einstein Activity Capture and Migrate Email Before the Automatic Updatep. 1426
- Test Without Consuming Einstein Requests or Flex Credits in Testing Centerp. 257
- Upgrade Einstein Bots to Agentforce Service Agent (Beta)p. 330
- Use Claude Opus 4.8 on the Einstein Platformp. 341
- Use Gemini 3.5 Flash on the Einstein Platformp. 342
- Use Nemotron 3 Super 120B on the Einstein Platform (Beta)p. 343
- Einstein Quick Quote for Enterprise Sales Management Is Scheduled for Deprecationp. 1039
- Prepare for the Lightning Sync Retirement and Migrate to Einstein Activity Capturep. 1430
- Upgrade Microsoft 365 Authentication in Einstein Activity Capture to Microsoft Graphp. 1427
Spring ’2624
- Agentforce & Einsteinp. 51
- Extend Your Use of Article Answers for Einstein Botsp. 240
- Article Answers for Einstein Bots Is Being Retiredp. 240
- Use NVIDIA Nemotron 3 Nano 30B on the Einstein Platform (Beta)p. 251
- Use Gemini 3.1 Pro on the Einstein Platform (Beta)p. 252
- Use Claude Sonnet 4.6 on the Einstein Platformp. 255
- Use GPT 5.4 on the Einstein Platform (Beta)p. 254
- Use Gemini 3.1 Flash Lite on the Einstein Platform (Beta)p. 254
- Einstein Studio Is Now AI Modelsp. 255
- Use Claude Opus 4.7 on the Einstein Platform (Beta)p. 257
- Use GPT 5.4 on the Einstein Platformp. 256
- Use Claude Opus 4.6 on the Einstein Platform (Beta)p. 256
- Use GPT 5.4 Mini on the Einstein Platform (Beta)p. 257
- Use GPT 5.5 on the Einstein Platform (Beta)p. 258
- Build Predictive Models Faster with the Enhanced Einstein Studiop. 520
- Einstein Quick Quote for Enterprise Sales Management is Scheduled for Deprecationp. 755
- Get Einstein Metrics Guard Bot Scoring for Marketing Cloud Engagementp. 986
- Einstein Conversation Insights Data Is Now Native to the Salesforce Platformp. 1149
- Use Einstein Conversation Insights with Starter and Pro Suitep. 1152
- Upgrade Microsoft 365 Authentication in Einstein Activity Capture to Microsoft Graphp. 1167
- Link Affected Configuration Items Faster with Einstein Suggestionsp. 1286
- Make Captured Emails Available as Activity Data by Updating Einstein Activity Capturep. 1169
- Move All Einstein Activity Capture Users into a Configurationp. 1173
- Access More Einstein Activity Capture Standard Seatsp. 1173
Winter ’2621
- Agentforce & Einsteinp. 78
- Agentforce & Einstein Featuresp. 476
- Use Amazon Nova Models on the Einstein Platformp. 550
- Optimize Home Page with Einstein Summary Insightsp. 825
- Manage Einstein Engagement Scoring Activation and Web Conversionsp. 884
- Apply Einstein Studio Model Predictions to Personalization Decisionsp. 895
- Enable Agentforce Lead Nurturing with Org-Level Authentication for Einstein Activity Capturep. 1024
- Set Up Einstein Conversation Insights in Salesforce Gop. 1037
- Einstein Conversation Insights Data Is Moving to the Salesforce Platformp. 1043
- Real-Time Translations (Formerly Einstein Conversation Translate) is Now Generally Availablep. 1286
- Accelerate Case Resolution and Boost Service Efficiency with Einstein Email Prompt Templatesp. 1317
- New Connect REST API Resources for Einstein Bots (Generally Available)p. 543
- Article Answers for Einstein Bots Is Being Retiredp. 544
- Use GPT 5.1 on the Einstein Platform (Beta)p. 553
- Use GPT 5.2 on the Einstein Platform (Beta)p. 553
- Use Gemini 3 Pro on the Einstein Platform (Beta)p. 554
- Use Claude Opus 4.5 on the Einstein Platform (Beta)p. 555
- Use Gemini 3 Flash on the Einstein Platform (Beta)p. 555
- Make Captured Emails Available as Activity Data by Updating Einstein Activity Capturep. 1064
- Prepare Einstein Activity Capture for Microsoft Exchange Web Services (EWS) Retirementp. 1065
- Get More Accurate Draft Flows with Einstein Next Generation (Beta)p. 1081
Summer ’2528
- Agentforce & Einsteinp. 60
- Chat with Einstein Bots in More Languagesp. 233
- Use Claude Sonnet 4 on the Einstein Platformp. 246
- Decision Optimization in Einstein Discovery Is Retiredp. 291
- Access Einstein Studio Models from Data Cloud Companion Orgs in Einstein Studio Tab, Prompt Builder and Flow Builderp. 404
- Use Predictions from Einstein Studio Models in Companion Orgsp. 405
- Turn Natural Language into Formulas with Draft with Einstein (Generally Available)p. 419
- Enhance Scope 3 Emissions Calculations with Einstein Generative AI (Generally Available)p. 712
- Enhance Disclosure Reporting by Using Einstein Generative AI with Data Cloudp. 713
- Quickly Create a Summary of a Program and Its Benefits with Einstein (Beta)p. 725
- Integrate Einstein Summary Component with Agentforcep. 778
- Bring Data Graph Capabilities to Einstein STO Scoresp. 802
- Automate Flows Based on Einstein Predictive Featuresp. 801
- Create Reports for Einstein Predictive Featuresp. 801
- Accelerate Case Resolution and Boost Service Efficiency with Einstein Follow-Up Emailsp. 1127
- Article Answers is No Longer Available for New Einstein Botsp. 234
- Use GPT 4.1 and GPT 4.1 Mini on the Einstein Platformp. 246
- Use Gemini 2.5 Flash Lite on the Einstein Platformp. 247
- Use Gemini 2.5 Models on the Einstein Platformp. 247
- Use GPT 5 Models on the Einstein Platformp. 250
- Use Amazon Nova Models on the Einstein Platformp. 251
- Other Improvements for ESG Report Accuracy Assessment by Using Einstein Generative AI With Google Docsp. 716
- Catch Up On Notes by Using Einstein (Beta)p. 725
- Create a Funding Award Summary with Einstein (Beta)p. 726
- Prepare for Einstein Activity Capture Activity 360 Reporting, Activity Metrics, and Activities Analytics Dashboard Retirementp. 952
- Access Einstein Activity Capture Security Information Directly in Salesforce Helpp. 954
- Enjoy the Efficiency and Flexibility of the new Einstein Panel in Flow Builderp. 974
- Draft With Einstein Improvementp. 1100
Spring ’2530
- Agentforce & Einsteinp. 66
- Create Usage Reports on Einstein-Powered Features with Digital Wallet and Data Cloudp. 176
- Customize Sources for Einstein Search Answers with Data Model Objectsp. 177
- Einstein Data Library Has a New Name: Introducing Agentforce Data Libraryp. 229
- Try Einstein Prediction Builder Is Being Deprecatedp. 323
- Use Einstein to Generate Data Mask Custom Librariesp. 382
- Easily Enable Einstein for Communications from Setupp. 542
- Einstein Generative AI for Energy and Utilities Cloud Enhancementsp. 561
- Automate Field Mapping with Einstein Generative AIp. 583
- Help Caseworkers Quickly Learn About a Household with Einsteinp. 650
- Automate Your Field Mapping with Einsteinp. 692
- Boost Efficiency and Customer Satisfaction with Einstein Autofill (Beta)p. 694
- Improve Audits with an Enhanced Einstein Copy Insights Export Filep. 744
- Einstein Personalization Is Now Called Personalizationp. 754
- Optimise the Creation of Product Descriptions by Using Einstein AIp. 792
- Change Einstein Activity Capture Permissions for Sales Engagement Basic Users (Release Update)p. 877
- Use Generative AI in All Languages Supported by Einstein Conversation Insightsp. 873
- Einstein Automated Contacts Is Being Retired in February 2025p. 912
- Get Help Building Flows Faster and More Accurately with Einstein (Generally Available)p. 929
- Revise Knowledge Articles for Grammar and Readability with Einstein Knowledge Edits (Generally Available)p. 1074
- Alert Agents to Knowledge Articles with Einstein Knowledge Creation Async Notificationp. 1080
- Einstein Copilot for Salesforce is Now Agentforcep. 220
- Einstein Bots Are Available in More Regionsp. 236
- Create Agentforce Service Agents Easily from Your Einstein Bots (Beta)p. 235
- New Connect REST API Resources for Einstein Bots (Beta)p. 237
- Use Claude 3.7 Sonnet on the Einstein Platformp. 248
- Get Help Creating Flow Formulas with Einstein (Generally Available)p. 933
- Generate a Detailed Description of a Flow with Einsteinp. 931
- Empower Reps to Resolve Cases Faster with Einstein Article Recommendations for Messaging (Pilot)p. 1049
- Empower Reps to Resolve Cases Faster with Einstein Article Recommendations (Pilot)p. 1061
Winter ’2569
- Add Calculated Fields to Your Lightning Reports with Einstein Generative AIp. 146
- Externally Built Models in Einstein Discovery Are Retiredp. 173
- Get Optimized Segment Results with Einstein Data Prismp. 256
- Focus on Relevant Attributes When Creating Einstein Segmentsp. 255
- Data Cloud Einstein Lookalikes in Segmentation Is Being Retiredp. 262
- Einstein Copilot for Salesforce is Now Agentforcep. 353
- Changed Access to Existing Einstein Data Librariesp. 367
- Ground Generative AI Responses on Your File Uploads in Einstein Data Libraryp. 367
- Get Optimized Einstein Responses with Einstein Data Prismp. 368
- Start Your Journey with Einstein for Field Servicep. 428
- Create Budgetary Quotes Quickly with Einstein Conversational AIp. 452
- Summarize Customer Calls with Einstein Work Summariesp. 466
- Einstein Generative AI for Energy and Utilities Cloudp. 469
- Resolve Complaints Faster with Einstein Generative AI for Complaints Managementp. 475
- Reverse a Fee Quickly with Einstein Copilotp. 477
- Update Address with Einstein Copilotp. 477
- Report and Block a Card with Einstein Copilotp. 477
- Boost Operational Efficiency with AI-powered Einstein Autofill (Pilot)p. 473
- Retrieve Financial Transaction Details with Einstein Copilotp. 478
- Retrieve Balance Information with Einstein Copilotp. 478
- Boost the Efficiency of Healthcare Processes with Einsteinp. 493
- Revolutionize Healthcare Communication with Einstein’s Email Generationp. 493
- Generate Program Outcome Summary Using Einstein Generative AIp. 512
- Generate Patient Outcome Summary Using Einstein Generative AIp. 512
- Generate Call Scripts for Payors with Einstein Generative AIp. 515
- Generate Summary of Benefits with Einstein Generative AIp. 515
- Revise Information Library Snippets via Einstein Generative AIp. 551
- Enhance Scope 3 Emissions Calculations with Einstein Generative AI (Beta)p. 552
- Help Caseworkers Quickly Identify Benefit Application Changes with Einsteinp. 561
- Streamline Benefit Management with Einsteinp. 560
- Simplify License Management with Einsteinp. 560
- Optimize Follow-Up Visits with Einsteinp. 560
- Build Stronger Alumni Relationships with Einstein and Data Cloud for Education: Alumni Metricsp. 569
- Summarize Advising Cases by Using Einsteinp. 570
- Find Accurate Mentor Matches with Einstein Mentoring Summariesp. 570
- Quickly Create a Summary of a Program and Its Benefits with Einstein (Beta)p. 583
- Catch Up On Notes by Using Einstein (Beta)p. 583
- Create a Funding Award Summary with Einstein (Beta)p. 584
- Provide Personalized Experiences with Einstein Personalization (Generally Available)p. 613
- Extend Personalized Experiences in Marketing Cloud Using Einstein Personalizationp. 614
- Monitor Einstein Personalization Consumption in Near Real-Time with Digital Walletp. 614
- Boost Engagement and Streamline Optimizations with Einstein Featuresp. 631
- Save Time with Grounded Agentforce and Einstein AI Toolsp. 634
- Summarize Quotes with Einsteinp. 688
- Generate Quote Emails with Einsteinp. 688
- Establish Action Items with Einsteinp. 723
- Log Calls with Customers with Einstein Copilotp. 723
- Organize and Quickly Find Records by Using Custom Labels with Einsteinp. 724
- Manage Your Day Better with Einsteinp. 726
- Einstein Automated Contacts Is Being Retired in February 2025p. 727
- Change Einstein Activity Capture Permissions for Sales Engagement Basic Users (Release Update)p. 741
- Email Customers Regarding Risk Factors from Within Einstein Account Managementp. 742
- Identify New Opportunities with Improved Einstein Account Management White Space Analysisp. 742
- Access Einstein Copilot From Your Gmail Integrationp. 762
- Use Einstein Copilot with Your Gmail Integrationp. 758
- Get Help Creating Flow Formulas with Einstein (Beta)p. 784
- Edit Your Einstein Instructions in Flow Builder (Beta)p. 785
- Create Personalized Recommendations Using Einstein Next Best Action in Experience Cloud Sitesp. 798
- Get Quick Revisions on Knowledge Article Fields with Einstein Knowledge Edits (Beta)p. 853
- Gather More Service Support Insights with Additional Channels in Einstein Conversation Miningp. 852
- Empower Agents to Resolve Customer Issues Faster with Einstein Article Recommendations (Pilot)p. 850
- Use Einstein Service Replies in More Languagesp. 856
- Use Einstein Work Summaries for Voice in More Languages (Generally Available)p. 858
- Get Faster Insights with Einstein Case Management (Beta)p. 861
- Draft Personalized Service Emails with Einsteinp. 866
- Identify Top Conversation Drivers with Einstein Conversation Mining in Messaging for In-App and Webp. 873
- Empower Agents to Resolve Customer Issues Faster with Einstein Article Recommendations for Voice (Pilot)p. 890
- Empower Agents to Resolve Customer Issues Faster with Einstein Article Recommendations for Messaging (Pilot)p. 885
- Use Einstein Work Summaries for Email in Five More Languagesp. 858
Summer ’2443
- Give Users Control in Custom Einstein Copilot Actionsp. 326
- Add Calculated Fields to Your Data Cloud Reports with Einstein Generative AIp. 135
- Externally Built Models in Einstein Discovery Are Being Retiredp. 143
- Enable Einstein Semantic Search in APAC Regionsp. 148
- Improve Search Results with Einstein Semantic Searchp. 148
- Fix Formula Syntax Errors with Einstein for Formulasp. 201
- Manage AI Models in Einstein Studiop. 213
- Einstein Studio Legacy Tab Is No Longer Available in Data Cloudp. 218
- Let Einstein Autoselect the Best Factors for Your Use Casep. 215
- Data Cloud Einstein Lookalikes in Segmentation Is Being Retiredp. 219
- Focus on Relevant Attributes When Creating Einstein Segmentsp. 219
- Get Optimized Segment Results with Einstein Data Prismp. 219
- Create and Customize Retrievers in Einstein Studiop. 220
- Access Models Quicker with the Updated Einstein Studio Navigationp. 217
- Get Started Faster on Einstein for Developers with the New Documentation Sitep. 268
- New Invocable Actions for Einstein Botsp. 323
- See Records from Different Objects in Einstein Copilot’s Responsesp. 325
- Clear Your Einstein Copilot Feed Historyp. 326
- Ground Generative AI Responses with Einstein Data Library (Generally Available)p. 328
- Einstein Studio in Data Cloudp. 330
- Supercharge Einstein Generative AI with Retrieval Augmented Generation (RAG)p. 336
- Customize Your Einstein AI-Generated Search Answer Settingsp. 345
- Get Started with Einstein for Field Servicep. 351
- Automate Assessment Generation With Einstein Generative AIp. 440
- Other Improvements for ESG Report Accuracy Assessment by Using Einstein Generative AIp. 489
- Draft Questions by Using Einstein for Intake Assessmentsp. 510
- Use AI to Set Course and Program Expectations with Einstein Skills Generatorp. 510
- Einstein for Fundraising (Beta)p. 512
- Draft Fundraising Gift Proposals with Einstein Copilot (Beta)p. 519
- Provide Personalized Experiences With Einstein Personalizationp. 552
- Save Time with Grounded Einstein AI Toolsp. 577
- Draft Personalized Sales Emails with Einsteinp. 640
- Einstein Automated Contacts Is Being Retired in February 2025p. 642
- Use Einstein Conversation Insights with Single User Meetingsp. 655
- Increase Your Deal Potential with Lead Data in Einstein Account Managementp. 661
- Provide Users with Coaching-Inspired Feedback Driven by Einstein Generative AIp. 668
- Let Einstein Build a Draft Flow for You (Beta)p. 699
- Einstein Data Detect Is Now Data Detectp. 758
- Catch Up Quickly On Emails with Einstein Work Summaries for Email (Generally Available)p. 779
- Use Einstein Work Summaries in Additional Languagesp. 781
- Share Catalog Item Links to Customers with Einstein Copilot (Beta)p. 790
- Catch Up On Emails Quickly with Einstein Work Summaries for Email (Generally Available)p. 793
- Einstein Conversation Mining is Now Available in Messaging for In-App and Webp. 810
Spring ’2434
- Einstein Search Is Enabled by Defaultp. 108
- Resolve and Deflect Issues with Einstein Search Answers (Generally Available)p. 106
- Create Smart Promotions with Einsteinp. 146
- Boost SEO with Einstein for Page Meta Tagsp. 148
- Decrease Return Rates with Einstein Return Insightsp. 148
- Unlock the Power of AI with Einstein Studiop. 205
- Reach the Right Audiences with Einstein Segment Creationp. 215
- Provide Data to Einstein with Invocable Actionsp. 250
- Gauge Einstein Copilot Adoption and Usability with Analyticsp. 324
- Einstein Studio in Data Cloudp. 325
- Track Einstein Trust Layer Functionality with Audit Trailp. 326
- Get Started with Einstein Features for the Field Service Mobile Appp. 344
- Streamline Everyday Activities with Einstein Copilot on the Field Service Mobile Appp. 345
- Generate Campaigns and Segments with Einstein AIp. 506
- Generate Content with Einstein in Account Engagementp. 509
- Streamline Everyday Activities with Einstein Copilot on the Salesforce Mobile Appp. 512
- Draft Personalized Sales Emails with Einsteinp. 562
- Accelerate Productivity With Sales Summaries in Einstein Copilot (Generally Available)p. 568
- See the License Usage and User Status for Einstein Conversation Insightsp. 581
- Get 10 Einstein Conversation Insights Licenses with Enterprise Editionp. 584
- Use Einstein Conversation Insights with Microsoft Teams and Google Meetp. 579
- Use Einstein Conversation Insights in More Languagesp. 581
- Ask Call Questions with Call Explorer Powered by Einsteinp. 577
- Spend Less Time Finding New Contacts with Einstein Suggestionsp. 591
- Provide Data to Einstein with Template-Triggered Prompt Flowsp. 646
- Einstein Bots Release Notes Have Movedp. 710
- Close Cases More Efficiently with Work Summaries in Einstein Copilot (Beta)p. 712
- Enterprise Edition Support and New Name for Service Cloud Einstein Add-On Licensep. 710
- Use Einstein Knowledge Creation in More Languagesp. 716
- See the Knowledge Article Einstein Used to Draft Grounded Service Repliesp. 719
- Get Service Insights and Build Bot Intents with Einstein Conversation Mining (Generally Available)p. 713
- Close Out Enhanced Messaging Sessions Faster Using Einstein Work Summariesp. 728
- Wrap Up Call and Enhanced Messaging Sessions Faster with Einstein Work Summariesp. 735
- Take Advantage of Additional Einstein Conversation Insights Support for Amazon Connectp. 741
Winter ’2424
- Einstein Search for Knowledge Is Enabled by Defaultp. 104
- Resolve Cases Faster with Einstein Search Answers (Pilot)p. 104
- Enhance Product Fields in Commerce Stores with Einsteinp. 143
- Access Einstein Optical Character Recognition (OCR) on Developer Docsp. 216
- Ensure Data Security with the Einstein Trust Layerp. 289
- Einstein Generative AI Featuresp. 288
- Manage Cadence Targets When Einstein Insights Occurp. 506
- Create Call Summaries Powered by Einsteinp. 511
- Other Changes to Einstein Conversation Insightsp. 515
- Find Data More Quickly with the Updated Einstein Account Management Appp. 519
- Personalize Sales Emails with Einstein Generative AI for Salesp. 535
- Include Product Info in Sales Emails with Einstein Generative AIp. 536
- Enrich Einstein Sales Emails with Related Recordsp. 538
- Einstein Account Insights and Opportunity Insights Are Being Retiredp. 542
- Get Concise AI-Generated Sales Summaries with Einstein (Beta)p. 540
- See Activities Captured by Einstein in Standard Reportsp. 560
- Close Cases Faster using Einstein Work Summaries with Generative AI(Generally Available)p. 649
- Get Service Insights and Build Bot Intents with Einstein Conversation Mining (Pilot)p. 652
- Optimize Agent Productivity and Response Quality with Einstein Service Replies (Generally Available)p. 655
- Save Agents Time and Improve Accuracy with Grounded Einstein Service Replies (Generally Available)p. 655
- See the Knowledge Article Einstein Used to Draft Grounded Service Repliesp. 658
- Ground Einstein for Service in Your Company’s Data (Generally Available)p. 659
- Grow Your Einstein Bot Portfolio with New Templates and Blocksp. 645
- See Top Customer Requests with Einstein Conversation Mining Dashboardsp. 663
Summer ’2314
- Resolve Cases Faster with Einstein Search Answers (Pilot)p. 100
- Migrate Your Einstein Discovery Models (Generally Available)p. 126
- Enhance Product Descriptions with Einstein Generative AIp. 130
- Use Einstein Search Suggestions in D2C Commercep. 140
- Grow Your High-Value Segments with Einstein Lookalikesp. 179
- Evaluate the Quality of Leads and Opportunities with Einstein Scoring for Salesforce PRMp. 278
- Einstein Vision for Planogram Compliance Is Being Retiredp. 338
- Use Einstein Conversation Insights in Different Languagesp. 536
- View Einstein Predictions in a Full-Length Panelp. 549
- Personalize Sales Emails with Einstein GPT for Salesp. 567
- Einstein Account Insights and Opportunity Insights Are Being Retiredp. 568
- Build Bots Faster Using Einstein Bot Blocks (Beta)p. 651
- Discover Developer Updates with the Einstein Bots API (Generally Available) and API Release Notesp. 659
- Get Service Insights and Build Bot Intents with Einstein Conversation Mining (beta)p. 663
Spring ’2324
- Increase Case Resolution with Einstein Search Answers (Pilot)p. 89
- Get Einstein Discovery in Revenue Intelligencep. 121
- Make Einstein Easier to Understandp. 122
- Queue Models for Einstein to Runp. 127
- Einstein Predictions Component Has a New Lookp. 128
- Quickly Extract and Map Handwritten Text to a Structured Document Using Einstein OCRp. 214
- Changed Einstein Discovery REST API Request Bodiesp. 260
- Changed Einstein Discovery REST API Response Bodiesp. 260
- Add Einstein Conversation Insights in Enablement Programsp. 282
- Sync Interaction Data from Email and Calendar Applications by Using Einstein Activity Capturep. 354
- Enhanced Einstein Relationship Insights User Experiencep. 465
- Einstein Relationship Insights Has New Objectsp. 465
- Get More Insight from Einstein Late Payment Risk (Beta)p. 500
- Einstein Activity Capturep. 513
- Assess Your Readiness and Return on Investment for Einstein Conversation Insightsp. 543
- Get Ready to Roll Out Einstein Activity Capture for Microsoftp. 545
- Estimate Your Company’s Return on Investment for Einstein Forecastingp. 553
- Include Encrypted Data in More Einstein Apps (Generally Available)p. 607
- Use Encrypted Fields to Build Your Einstein Model (Generally Available)p. 648
- Create a Bot from Template Using Your Einstein Conversation Mining Data (Beta)p. 655
- Build a Bot Dialog Using Your Einstein Conversation Mining Data (Beta)p. 655
- Learn More about Change Sets and Einstein Bots in Salesforce Helpp. 657
- Get to Know Einstein Conversation Mining (Beta)p. 658
- Use Einstein Conversation Mining (Beta) with Einstein Bots Integrationsp. 658
Winter ’2319
- Resolve Cases Quickly with Interactive Einstein Search Answers (Pilot)p. 90
- Boost Agent Productivity with Einstein Search for Knowledge (Generally Available)p. 90
- Discover Einstein Vision and Language Docs on Salesforce Developer Docsp. 197
- New and Changed Einstein Discovery REST API Resourcesp. 261
- Changed Einstein Discovery REST API Request Bodiesp. 262
- Changed Einstein Discovery REST API Response Bodiesp. 262
- View Einstein Relationship Insights for Accounts and Contacts on an ARC Graphp. 381
- See Einstein’s Relationship Recommendations on Your Home Pagep. 515
- View Relationship Insights With the New ARC Einstein Relationship Insightsp. 515
- Speed Through Setup for Einstein Late Payment Risk Scoring (Beta)p. 560
- Keep Deals Moving with Einstein Conversation Insights and Email Insights in Pipeline Inspectionp. 578
- Give New Users a Great Start to Einstein Conversation Insightsp. 581
- Einstein Scoring Model Update Timing Changedp. 612
- Streamline Your Move to Einstein Activity Capturep. 615
- Encrypt Einstein Predictive Model Data in Hyperforce (Pilot)p. 675
- Get Value Insights with the Einstein Reply Recommendations Value Dashboardp. 720
- Automate Case Triage with Einstein Case Classification for Flows (Generally Available)p. 717
- Use Encrypted Fields to Build Your Einstein Model (Pilot)p. 716
- Get Value Insights with the Einstein Article Recommendations Value Dashboardp. 718
Summer ’2221
- Einstein Searchp. 92
- Allow Data Analysis with Einstein Data Exploration Consentp. 92
- Receive Answers to Your Questions, Not Just Article Links, Using Einstein Search Answers (Pilot)p. 94
- Create B2B and B2C Custom Components with Commerce Einstein Recommendations and Activities APIsp. 184
- Enable Einstein Prediction Builder with Guided Setupp. 202
- Extract Structured Data from Custom Forms with Einstein OCR (Beta)p. 216
- Use Einstein OCR to Extract Structured Data from Invoices (Beta)p. 217
- Score Invoices for Late-Payment Risk Using Einstein Collections (Beta)p. 498
- Close More Deals with New Insights Sources and Recommended Actions in Einstein Deal Insightsp. 511
- Get Einstein Activity Capture in Performance and Unlimited Editions Without an Add-On Licensep. 518
- Discover Lead Objections Sooner with a New Einstein Email Insightp. 517
- Sales Cloud Unlimited and Performance Editions Now Include Einstein Conversation Insights Without an Add-On Licensep. 537
- Estimate Your Company’s Return on Investment for Einstein Lead Scoringp. 544
- Sales Cloud Unlimited and Performance Editions Now Include Sales Cloud Einstein Without an Add-On Licensep. 545
- Manage Associations for Emails in the Outlook Integration with Einstein Activity Capturep. 547
- Manage Associations For Emails in the Gmail Integration with Einstein Activity Capturep. 546
- Deflect Cases with Einstein Article Recommendations for Flows (Generally Available)p. 655
- Save Agents Time with Einstein Article Recommendations for Conversations (Pilot)p. 656
- Automate Case Triage with Einstein Case Classification for Flows (Generally Available)p. 656
- View Savings at a Glance with the Einstein Bots Value Dashboardp. 661
- Connect to Your Channels Faster with the Upgraded Einstein Bots API and the Java SDK (Beta)p. 659
Spring ’2227
- Allow Prototyping of Your Data with Einstein Pilot Consentp. 75
- Get More Insightful Column Analysis in Einstein Data Reportsp. 162
- Embed Multiclass Predictions Using the Einstein Predictions Panelp. 166
- Extend Commerce Einstein Cookie Privacy to Logged-In Shoppers in B2C Storesp. 191
- Choose from More Commerce Einstein Recommendation Use Cases in B2C Storesp. 192
- Enable Commerce Einstein in B2B Storesp. 193
- Use Commerce Einstein Recommendations Components Across the B2B2C Shopper Journeyp. 191
- Enhance How Commerce Einstein Displays Recommendations in B2C Storesp. 192
- Custom Fields with __pc Suffix Aren't Supported for Einstein Predictionsp. 224
- Use Einstein OCR to Detect Handwritten Text (Beta)p. 223
- Build Einstein Next Best Action Strategies in Flow Builder (Generally Available)p. 327
- Einstein Bots Release Notes Have Movedp. 328
- Embed Multiclass Predictions with the Updated Einstein Predictions Componentp. 339
- Reduce Email Fatigue with Einstein Engagement Frequencyp. 472
- Filter Pardot Automations with Einstein Account Tier Fieldp. 475
- Review All Einstein Activity Capture Settings When Creating a Configurationp. 524
- Delete Accounts Connected to Einstein Activity Capturep. 527
- Check Out Einstein Activity Capture Improvements for Google Customersp. 557
- Finish Your Move to Einstein Activity Capturep. 564
- Check Out Einstein Activity Capture Improvements for Microsoft Exchange Customersp. 564
- Give Authorized Access to Einstein Bot APIsp. 582
- Reach More Audiences with Multiple Language Einstein Bots (Generally Available)p. 611
- Launch Einstein Bots Anywhere with the Einstein Bots API (Beta)p. 612
- Build Trust with New Einstein Bot Certificationsp. 615
- View Savings at a Glance with the Einstein Case Classification Value Dashboardp. 616
- Einstein Article Recommendationsp. 616
- Einstein Classificationp. 616
Winter ’2231
- Welcome to Einstein Search: Now On by Defaultp. 89
- Help Einstein Search Find the Right Results for Different Users (Beta)p. 89
- Add Einstein Discovery Insights to Your Flowsp. 142
- Increase Shopper Conversion with Customers Also Bought Einstein Recommendationsp. 183
- Unlock the Power of External Services in Einstein Bot Builderp. 197
- Try Einstein and Build Recommendations Your Wayp. 206
- Detect Text in PDFs with Einstein OCR (Generally Available)p. 221
- Create an Einstein Intent Model with Less Datap. 223
- Reuse Your Einstein.ai Intent Models Across Other External Orgs (Beta)p. 289
- Build Einstein Next Best Action Strategies in Flow Builder (Pilot)p. 323
- Einstein Recommendation Builderp. 325
- Increase Promotion Revenue with Einstein Discovery Predictions (Beta)p. 416
- Smarttagscanvasapp Is Renamed Einstein Relationship Insights Canvas Appp. 435
- Explore Einstein Key Accounts on List Views (Generally Available)p. 477
- Prepare Einstein Discovery in Fewer Clicksp. 478
- Filter Pardot Automations with Einstein Account Tier Fieldp. 479
- See Which Deals Are Unlikely to Close This Month with Einstein Deal Insightsp. 490
- Prioritize Deals More Effectively with Tiered Einstein Opportunity Scoresp. 490
- Include Salesforce Inbox Users in Any Einstein Activity Capture Configurationp. 500
- Log Emails Manually from the Gmail Integration with Inbox When Einstein Activity Capture Is Onp. 537
- Check Out Einstein Activity Capture Improvements for Google Customersp. 539
- Log Emails Manually from the Outlook Integration with Inbox When Einstein Activity Capture Is Onp. 541
- Check Out Einstein Activity Capture Improvements for Microsoft Exchange Customersp. 544
- Move to Einstein Activity Capture Easilyp. 544
- Feedback Option for Einstein Email Insights Was Removedp. 546
- Create Smarter Segments with the Power of Einstein Engagement Scoresp. 560
- Find Sensitive Data with Einstein Data Detect (Generally Available)p. 578
- Analyze Service Calls in the Einstein Conversation Insights Dashboardp. 593
- Get Actionable Call Insights with Einstein Conversation Insights for Partner Telephony (Pilot)p. 594
- Learn About Migrating to Einstein Activity Capturep. 617
- Learn How Einstein Search Uses Your Datap. 617
Summer ’2132
- Get Einstein Search Now in Essentials Editionp. 93
- Einstein Search (Generally Available)p. 92
- Use Knowledge Advanced Search with Einstein Searchp. 94
- Let Einstein Search for Knowledge Improve How Users Find Answers (Pilot)p. 95
- Compare Report Versions and Explore Insights with Einstein Discovery for Reportsp. 153
- Translate Unstructured Data into Valuable Insights with Sentiment Analysis in Einstein Discovery (Pilot)p. 168
- Consume Einstein Discovery Story Insights Anywherep. 169
- Einstein Search Suggestions Is Generally Available (GA)p. 196
- Use New Einstein Next Best Action Component Attributep. 217
- Get More Detailed Error Messages for Einstein OCR Callsp. 243
- Einstein Intent and Einstein NER (Beta) Support More Languages (Beta)p. 243
- Get DATETIME Values in the Right Time Zone for Einstein NER (Beta)p. 244
- Einstein Recommendation Builderp. 320
- Get New NLP Languages for Einstein Bots (Beta)p. 352
- Show Model Cards and Customize Time-Based Predictions in the Einstein Predictions Componentp. 360
- Increase Your Rebate-Driven Sales with Einstein Discovery for Rebate Management (Beta)p. 450
- Get Actionable Insights for a Record with Einstein Relationship Insightsp. 471
- Einstein Relationship Insights Is Compliant with Data Privacy Requirementsp. 475
- Search Smarter on Mobile with Einstein Search (Generally Available)p. 479
- Boost Email Engagement with Einstein Send Time Optimizationp. 499
- Troubleshoot Einstein Activity Capture Connection Issues More Easilyp. 520
- Find Einstein Activity Capture Settings Fasterp. 522
- Enable Einstein Lead Scoring Easily with Guided Setupp. 559
- Check Out What’s New with Einstein Activity Capture for Google Usersp. 564
- Check Out What’s New with Einstein Activity Capture for Microsoft Usersp. 570
- Drill Into Call Data with Einstein Conversation Insights for Servicep. 617
- Close Cases Fast with Einstein Case Wrap-Up (Generally Available)p. 630
- Stay on Top of Einstein’s Build Progressp. 632
- Complete Calls with Ease via Einstein Voice Call Wrap-Up (Pilot)p. 633
- Save Time with Out-of-the-Box Einstein Article Recommendationsp. 634
- Put Articles in Your Agents’ Hands with Einstein Article Recommendationsp. 643
- Find Articles Using Knowledge Advanced Search with Einstein Searchp. 644
Spring ’2126
- Other Improvements to Einstein Botsp. 121
- Increase Security with Shield Platform Encryption for Einstein Botsp. 121
- Deliver Einstein Article Recommendations in Seven Languages (Generally Available)p. 123
- Control Einstein’s Automated Actions with Precisionp. 123
- Complete Calls with Ease via Einstein Voice Wrap-Up (Pilot)p. 125
- Benefit from AI-Powered Einstein Search in Government Cloudp. 106
- Einstein Call Coaching Is Now Einstein Conversation Insightsp. 164
- Enable Einstein Opportunity Scoring with Less Datap. 173
- Store Included Fields Instead of Excluded Fields in Einstein Lead Scoringp. 174
- Add Profiles to Einstein Activity Capture Configurationsp. 187
- Improve Member Engagement with Einstein Discovery for Loyaltyp. 222
- Plan the Right Tasks for a Visit with Einstein Visit Task Recommendationp. 290
- Use Einstein for Consumer Goods with Lightning Retail Execution Starter Licensep. 292
- Analyze Store Performance and Increase Sales with Einstein Discoveryp. 297
- Einstein Analytics Is Now Tableau CRMp. 310
- Win More Accounts With Einstein Discovery Modelingp. 337
- Gain Better Insights Into Your Report Data with Enhanced Einstein Data Insightsp. 355
- Get Einstein Predictions in Tableau Using Custom Table Calculationsp. 367
- Get Enhanced Performance in Your Einstein Discovery Storiesp. 371
- Einstein Vision and Language Are HIPAA Compliantp. 524
- Use Einstein OCR to Detect Text in PDFs (Beta)p. 525
- Use Einstein OCR to Detect Text in Common Formsp. 526
- Detect More Text with Einstein OCRp. 526
- Create an Einstein Intent Model with Less Datap. 530
- Einstein Intent Support for More Languages Generally Availablep. 530
- Einstein Behavior Scoring Added to Analytics Setupp. 649
Winter ’2143
- Click Three Times to Enable Einstein Search for Your Orgp. 78
- Rename It—Einstein Search Finds It (Beta)p. 78
- Step Up Productivity with Einstein Search in Professional Editionp. 77
- Benefit from AI-Powered Einstein Search in Government Cloudp. 79
- Get Even More Languages for Einstein Botsp. 115
- Einstein Bots: Session Timeout Updatesp. 117
- Routing Was Updated for Einstein Botsp. 117
- Try Einstein, Now with Faster Recommendationsp. 118
- Learn More with Prediction Fields in Einstein Case Classificationp. 119
- Show Einstein Article Recommendations to Lightning Knowledge Users (Update)p. 121
- Recommend the Next Best Action for Agents with the Service Cloud Voice Toolkit API (Generally Available)p. 140
- Enable Einstein Lead Scoring with Less Datap. 206
- Enjoy Improvements to Einstein Opportunity Scoringp. 210
- Take It to the Next Level with Einstein Activity Capturep. 208
- Keep Settings and Configurations When You Turn Off Einstein Activity Capturep. 218
- Manually Log Emails When Einstein Activity Capture Is Onp. 228
- Customize Healthcare Apps for Use Cases with Einstein Analytics for Healthcare Enhancementsp. 258
- Maximize Policy Renewals with Einstein Discovery for Insurance Analyticsp. 269
- Einstein Visit Recommendations: Plan Visits to the Right Stores at the Right Timep. 287
- Introducing Our New Name for Einstein Analytics: Tableau CRMp. 307
- Write Your Einstein Analytics Datasets to Snowflake from Recipes (Generally Available)p. 316
- View Einstein Analytics Data Downloads in Your Event Log Filesp. 345
- Monitor Important Metrics with the Einstein Analytics Watchlist (Generally Available)p. 369
- Load Einstein Discovery Stories Fasterp. 367
- Focus Your Predictions in Einstein Prediction Servicep. 368
- Use Einstein Analytics in the Salesforce Mobile App for Androidp. 374
- More Enhancements in Einstein Analytics for iOSp. 378
- More Enhancements in Einstein Analytics for Androidp. 378
- Get Custom Fiscal Year Support in Einstein Analytics (Generally Available)p. 379
- Access Einstein Analytics on the Go With the New Mobile Navigation Item for Androidp. 430
- Recommend Anything to Anyone with Einstein Recommendation Builder (Beta)p. 476
- Einstein Prediction Builder: Become an Expert on Your Prediction Results in an Action-Packed Scorecardp. 478
- Einstein Prediction Builder: Test Your Prediction's Performance Interactivelyp. 480
- Add AI-Driven Recommendations to Your Strategies Using Einstein Recommendation Builder (Beta)p. 491
- Store and Encrypt Healthcare Data with HIPAA-Compliant Einstein Next Best Actionp. 491
- Download the Einstein Vision and Language OpenAPI Specp. 541
- Einstein Intent Supports More Languages (Beta)p. 542
- Einstein Vision Endpoint That Returns Examples Is Deprecatedp. 541
- Einstein Language Endpoint That Returns Examples Is Deprecatedp. 543
- New and Changed Einstein Analytics REST API Resourcesp. 605
- New and Changed Einstein Analytics REST API Response Bodiesp. 607
- New and Changed Einstein Analytics REST API Request Bodiesp. 605
- Choose a Success Milestone for Pardot Einstein Attributionp. 639
Summer ’2038
- Step Up Productivity with Einstein Search in Professional Edition (Beta)p. 97
- Get Everything Einstein Search Has to Offer (Beta)p. 97
- Search with Everyday Words Using Einstein Natural Language Search (Beta)p. 98
- Benefit from Simpler Einstein Search Permission Names (Beta)p. 99
- Say Goodbye to the Shield Encryption Limitation for Einstein Search Personalization (Beta)p. 98
- Einstein Voice Assistant Is Being Retired (Beta)p. 101
- Get Insights Into Sales Calls with Einstein Call Coachingp. 107
- Add Users to an Einstein Activity Capture Configuration with SOAP APIp. 153
- Help Chat Agents Respond Faster with Einstein Reply Recommendations (Generally Available)p. 194
- Close Cases Faster with Einstein Case Wrap-Up (Pilot)p. 196
- Deliver Einstein Article Recommendations in Five New Languages (Pilot)p. 195
- Einstein Bots: Increased Limitsp. 203
- Create Dynamic Queue Routing for Einstein Botsp. 203
- Reduce Your Agents’ Workload with Einstein Bots for Facebookp. 218
- Uncover AI-Powered Insights Fast with Einstein Analytics for Healthcare Enhancementsp. 264
- Let Your Insurance Data Work Even Harder with Financial Services Einstein App Enhancementsp. 274
- Let Your Wealth Management Data Work Even Harder with Financial Services Einstein App Enhancementsp. 280
- Output Your Einstein Analytics Data to Amazon S3 (Beta)p. 318
- Write Your Einstein Analytics Data to Snowflake (Beta)p. 320
- Experience the Enhanced Einstein Analytics Watchlist (Beta)p. 349
- Use Einstein Analytics in the Salesforce Mobile App for Androidp. 352
- Additional Enhancements in Einstein Analytics for iOSp. 353
- Additional Enhancements in Einstein Analytics for Androidp. 353
- Access Einstein Analytics on the Go With the New Mobile Navigation Item for Androidp. 402
- Track Your Carbon Footprint with Einstein Analytics Dashboardsp. 408
- Enable Einstein Predictions from the Scorecardp. 455
- Run Reports from Einstein Prediction Builderp. 454
- Check Data for More Field Types in Einstein Prediction Builderp. 456
- Read the Scorecard More Easily in Einstein Prediction Builderp. 456
- Define Your Prediction Set in Einstein Prediction Builderp. 454
- Detect Text in an Image with Einstein OCR (Generally Available)p. 528
- Einstein Intent Now Supports Multiple Languagesp. 531
- Create Einstein Intent Models That Support Out-of-Domain Textp. 532
- Detect Entities in Text with the Einstein Named Entity Recognition (NER) Model (Beta)p. 533
- New and Changed Einstein Analytics REST API Request Bodiesp. 619
- New and Changed Einstein Analytics REST API Response Bodiesp. 619
- New and Changed Einstein Analytics REST API Resourcesp. 618
- Add Live Einstein Analytics Dashboards to Quip Documents (Generally Available)p. 640
Spring ’2043
- Enable Einstein Search Personalization for an Org of Any Size and Try It in a Sandbox Org (Beta)p. 89
- Einstein Voice Assistant: Get More Done on the Run (Beta)p. 84
- Gain Insight on Einstein Search by Viewing Search Result Filters (Beta)p. 90
- Pair Lightning Scheduler with Einstein Botsp. 103
- Sales Cloud Einsteinp. 137
- Find Einstein Activity Capture User Settings in New Locationp. 162
- Use Einstein Discovery Predictions to Enhance Account-Based Marketing Strategy (Pilot)p. 191
- Einstein Article Recommendations (Generally Available)p. 199
- Einstein Reply Recommendations (Pilot)p. 200
- WhatsApp: Now Available for Einstein Botsp. 206
- Einstein Bots: Other Bot Updatesp. 207
- Try Einstein Case Classification At No Additional Costp. 211
- Improve Einstein Field Value Predictions with Segments and Example Datap. 207
- Analyze 10X More Data Using the Einstein Analytics Plus Licensep. 264
- With Pre-Flight Check, Stay Updated as You Enable Einstein Analyticsp. 270
- Accelerate Retail Business Results with Einstein Analytics for Consumer Goodsp. 273
- Create the Latest Version of the Einstein Adoption Analytics App Without Installing a Managed Packagep. 274
- Improve the Reliability of Einstein Discovery Predictions with the Accuracy Analytics Templatep. 275
- Get Instant Insights into Survey Data with Einstein Analytics for Salesforce Surveysp. 274
- Check Out the Refreshed Einstein Analytics Record Actionsp. 285
- Crunch More Data with Einstein Discovery (Pilot)p. 302
- Retiring Einstein Discovery Classicp. 304
- Stay on Track with the Einstein Analytics Watchlist (Beta)p. 305
- More Enhancements in Einstein Analytics for iOSp. 312
- Use Einstein Analytics in the New Salesforce Mobile Appp. 312
- More Enhancements in Einstein Analytics for Androidp. 312
- Access Einstein Analytics on the Go With the New Mobile Navigation Itemp. 344
- Boost Productivity for Your Mobile Users with Einstein Voice Assistant (Beta)p. 351
- Fine-Tune Your Pipeline with Einstein Referral Scoring (Generally Available)p. 374
- Magnify Patient Care Delivery Expertise With Einstein Analytics for Healthcare Enhancementsp. 387
- Store Your Einstein Object Detection Data Locallyp. 395
- Control Access to Einstein Object Detectionp. 395
- Disable Einstein Object Detection Modelsp. 396
- Accelerate Business Performance with Einstein Analytics for Consumer Goodsp. 391
- Strengthen Forecasting and Get Deeper Insight Into Product Demand with Einstein Analytics for Manufacturingp. 401
- Predict the Future Using Filters in Einstein Prediction Builderp. 437
- Show Top Predictors on Records with Einstein Prediction Builderp. 438
- Make Informed Predictions with Trusted AI Help in Einstein Prediction Builderp. 440
- Analyze Next Best Action Usage with Recommendation Strategy Metricsp. 442
- Try Einstein Prediction Builder At No Additional Costp. 439
- Encrypt the Next Best Action Recommendation Description Fieldp. 476
- Get More Detailed Error Messages for Einstein Object Detection Training API Callsp. 512
- Run Einstein Predictions in a Sandbox Orgp. 514
Winter ’2043
- Interact with Embedded Einstein Analytics Dashboards in the Salesforce Mobile Appp. 118
- Access Einstein Analytics Dashboards from Links in Salesforce for iOSp. 118
- Search for Einstein Analytics Dashboards in Salesforce for iOSp. 119
- Einstein Lead Scoringp. 150
- Einstein Forecastingp. 150
- Einstein Automated Contactsp. 151
- Einstein Activity Capturep. 151
- Get Clarity About Who’s Eligible to Add to an Einstein Activity Capture Configurationp. 171
- Control Whether to Capture Email Data with Einstein Activity Capturep. 170
- Prevent Specific Events from Syncing with Einstein Activity Capturep. 172
- Sync Repeating Events Between Salesforce and Microsoft Accounts with Einstein Activity Capturep. 172
- Change to Einstein Activity Capture Data Storage Allowancep. 174
- Get Only the Einstein Lead or Behavior Scores You Needp. 210
- Identify Which Changes Einstein Madep. 218
- Automatically Apply Einstein Predicted Values to Cases with Einstein Case Routingp. 217
- Understand How Effective Einstein Case Classification Is for Your Agentsp. 219
- Einstein Bots: Other Bot Updatesp. 220
- See Einstein Recommendations Without Delayp. 220
- Einstein Article Recommendations (Pilot)p. 220
- Analytics Applies Security to Datasets Exported to Einstein Discoveryp. 281
- Fortify Your Sales Data with Einstein Discovery for Sales Analyticsp. 281
- Make Einstein Discovery Predictions More Precise with the Accuracy Analytics Templatep. 282
- Create the Latest Version of the Einstein Adoption Analytics App Without Installing a Managed Packagep. 283
- Einstein Analytics Classic Designer Is Retiringp. 294
- Enable CDN to Load Einstein Analytics Fasterp. 302
- Crunch More Report Data with Einstein Data Insightsp. 316
- Display Einstein Discovery Predictions in Lightning Experience Community Pagesp. 316
- Customize the Appearance of Einstein Discovery Predictions on Lightning Experience Record Pagesp. 317
- Einstein Prediction Objects Visible to Privileged Usersp. 318
- Retiring Einstein Discovery Classicp. 318
- Get Einstein Predictions in Apex Codep. 317
- Get to the Insights That Matter Faster with Einstein Analytics Homep. 320
- Additional Enhancements in Einstein Analytics for iOSp. 330
- Use Einstein Analytics in the Salesforce Mobile Appp. 331
- Additional Enhancements in Einstein Analytics for Androidp. 330
- Open Records from Einstein Analytics Dashboards in Lightning Page Tabsp. 329
- Increase Audit Accuracy and Productivity with Einstein Object Detectionp. 384
- Give Agents and Managers a Complete Customer Intelligence Solution With Einstein Analytics for Insurancep. 393
- Improve Health Outcomes and Increase Patient Engagement with Einstein Analyticsp. 409
- Filter by Comparison in Einstein Prediction Builderp. 412
- Call Autolaunched Flows from Your Next Best Action Recommendationsp. 422
- Create Expressions for Branches More Easily in Next Best Action Strategy Builderp. 424
- Publish Einstein Analytics Dashboards and Lenses to Quip Slidesp. 596
Summer ’1927
- Give Every Customer All-Star Attention with Einstein Next Best Actionp. 113
- Einstein Opportunity Scoringp. 131
- Einstein Automated Contactsp. 132
- Einstein Activity Capturep. 132
- Einstein Insightsp. 133
- Give Agents the Right Steps and Top Results from Einstein Next Best Actionp. 194
- Optimize Button in Einstein Case Classification Was Removedp. 195
- Put Einstein Next Best Action Recommendations at Your Agents’ Fingertipsp. 232
- Fortify Your Sales Data with Einstein Discovery for Sales Analyticsp. 269
- Assign Einstein Analytics Platform or Plus Permission Sets to Use Sales and Service Analytics Appsp. 269
- Plan for Einstein Analytics Classic Designer’s Retirementp. 282
- Gain Insights from Smaller Einstein Analytics Datasetsp. 294
- Display Einstein Discovery Predictions in Lightning Experience Record Pagesp. 291
- Retiring Einstein Discovery Classicp. 294
- Embed Your Einstein Discovery Predictions Anywherep. 295
- More Enhancements in Einstein Analytics for iOSp. 301
- More Enhancements in Einstein Analytics for Androidp. 302
- Quickly Build Contextual Filters for Einstein Analytics Dashboardsp. 316
- Boost Predictive Power for Retail Bankers with Einstein Analytics for Financial Services Enhancementsp. 352
- Package Next Best Action Strategies for Distributionp. 372
- Dynamically Deliver and Enhance Next Best Action Recommendations from Salesforce Objects or External Data Sourcesp. 370
- Catch Errors Before They Happen with Data Checker in Einstein Prediction Builderp. 366
- Create Expressions for Filtering Recommendations More Easily in Next Best Action Strategiesp. 369
- Fine-Tune Your Filters with Custom Logic in Einstein Prediction Builderp. 367
- Integrate Einstein Predictions Using Prediction Eventsp. 375
- Show Einstein Predictions in Formula Fieldsp. 404
- Configure Scratch Orgs with Einstein Botsp. 476
Spring ’1925
- Einstein Insightsp. 107
- Einstein Activity Capturep. 107
- Einstein Automated Contactsp. 107
- Share Activities with Users Who Don’t Use Einstein Activity Capturep. 122
- Track Emails That Come from Einstein Activity Capturep. 124
- Sync Events and Contacts with Einstein Activity Capturep. 121
- Edit Custom Einstein Email Insights Until They’re Rightp. 126
- Get a Heads-Up from Einstein with New Standard Email Insightsp. 126
- Test Einstein Activity Capture in Sandboxp. 129
- Standard Einstein Email Insights Visible to All Usersp. 128
- Save Agents Time and Improve Accuracy and Completion with Einstein Case Classificationp. 175
- Set Up Einstein Bots More Easily with Channel Settings in the Bot Builderp. 179
- Suggest the Right Recommendations with Einstein Next Best Action (Generally Available)p. 183
- Deploy Einstein Bots on Your Text Messaging Channelp. 206
- Analyze More Data Under the Einstein Analytics Plus License"p. 250
- Plan for Einstein Analytics Classic Designer’s Retirementp. 268
- Learn More from Your Reports with Einstein Data Insights (Generally Available)p. 272
- Encrypt Einstein Discovery Data (Pilot)p. 276
- Additional Enhancements in Einstein Analytics for iOSp. 281
- Additional Enhancements in Einstein Analytics for Androidp. 283
- Get Customer Insights Fast with Einstein Analytics for Financial Servicesp. 349
- Identify Customers for Immediate Action with the Einstein Analytics Client Segmentation Appp. 350
- Einstein Next Best Action: Use Strategies to Recommend Actions and Offers (Generally Available)p. 365
- Use Action Strategies and Einstein Next Best Action to Recommend Flows to Users and Community Members (Generally Available)p. 377
- Encrypt Einstein Discovery (Pilot)p. 418
Winter ’1926
- Einstein Forecastingp. 111
- Einstein Activity Capturep. 112
- Einstein Lead Scoringp. 113
- Einstein Insightsp. 114
- Einstein Readiness Assessorp. 113
- Act on Einstein Email Insightsp. 146
- Customize Einstein Email Insights to Fit Your Businessp. 144
- Leave Feedback About Einstein Email Insightsp. 146
- Understand Your Customers More Quickly—Einstein Bots Support Literal Matchesp. 195
- Analyze Einstein Bots Sessions Easily and More Deeplyp. 192
- Einstein Data Insights: Learn More from Your Reports (Generally Available)p. 265
- App Templates Show You What Einstein Analytics Can Do for Youp. 304
- Track Adoption of Einstein Analyticsp. 300
- Share More Sharing Settings in Einstein Analyticsp. 321
- Additional Enhancements in Einstein Analytics for Androidp. 324
- Experience Dynamic Pages and Conditional Formatting on Einstein Analytics for iOS and Androidp. 322
- Navigate Einstein Discovery Stories and Insights in the Einstein Analytics Interfacep. 327
- Additional Enhancements in Einstein Analytics for iOSp. 323
- Create Einstein Discovery Stories from Einstein Analytics Datasetsp. 327
- Manage Einstein Discovery Goals and Models Deployed to Salesforcep. 329
- Improve Your Einstein Discovery Models by Investigating Their Metrics and Performancep. 330
- Help Customers Help Themselves with Einstein Botsp. 394
- Predict What’s Next in Your Business with Einstein Prediction Builder (Beta)p. 406
- Einstein Next Best Action: Recommend Actions and Offers Using Strategies (Pilot)p. 405
- Use Autolaunched Flows in Einstein Bots—No Coding Requiredp. 421
- Einstein Analytics Classic Designer Dashboards Are Retiringp. 458
Summer ’1826
- Einstein Forecastingp. 112
- Einstein Opportunity Scoringp. 115
- Einstein Automated Contactsp. 118
- View and Edit Analytics Apps with Sales Cloud Einsteinp. 120
- Einstein Activity Capturep. 119
- Get More Guidance When Setting Up Einstein Lead Scoringp. 117
- Einstein Insightsp. 119
- Access All Activity History in Einstein Activity Capturep. 146
- Predict Priorities with Einstein Email Insightsp. 163
- Einstein Botsp. 190
- New Einstein Analytics Productsp. 274
- Einstein Analyticsp. 273
- Health Cloud Analytics Template Lets Health Cloud Customers Get Started with Einstein Analytics—Fastp. 313
- The Campaign Analytics Template Brings the Power of Einstein Analytics to Marketing Campaign Datap. 316
- Inherit More of Your Salesforce Sharing Settings in Einstein Analyticsp. 310
- Experience Your Favorite Charts and Tables on Einstein Analytics for iOS and Androidp. 323
- Analytics Adoption AppExchange Package Lets You See How Your Team Uses Einstein Analyticsp. 321
- Additional Enhancements in Einstein Analytics for iOSp. 324
- Display Einstein Discovery Recommendations on a Salesforce Object (Generally Available)p. 327
- Additional Enhancements in Einstein Analytics for Androidp. 325
- Intelligently Save Trusted Locations with Einsteinp. 390
- Einstein Next Best Action: Use Strategies to Recommend Actions and Offers (Pilot)p. 403
- Einstein Prediction Builder: Enjoy Custom AI Without Code (Beta)p. 401
- Show Einstein Predictions Where You Want Them (Beta)p. 433
- Enable Encryption for Einstein Analytics Data (Generally Available)p. 465
- Reset Your Einstein Platform Services Private Keyp. 488
Spring ’1827
- Salesforce Einsteinp. 92
- Einstein Readiness Assessorp. 96
- Set Up Einstein Opportunity Scoring (Generally Available)p. 98
- Set Up Einstein Forecasting (Beta)p. 101
- Other Changes in Einstein Lead Scoringp. 103
- Sales Cloud Einstein Setupp. 104
- Update the Einstein Automated Contacts Dashboardp. 107
- Give All Sales Cloud Einstein Users Access to the Sales Analytics Appp. 106
- Update the Einstein Lead Scoring Dashboardp. 107
- Einstein Insightsp. 107
- Predict Priorities with Einstein Email Insightsp. 139
- Dive Deep with Expanding Einstein Emails in the Activity Timelinep. 144
- Focus Work with Einstein Opportunity Scores and Insights in Gmailp. 152
- Focus Work with Einstein Opportunity Scores and Insights in Microsoft® Outlook®p. 157
- Find the Right Learning Resource for Each Step of the Einstein Analytics Journeyp. 241
- Create PDF Files and Print Your Einstein Analytics Dashboardsp. 259
- Export Data to Einstein Discovery with the Export Transformation (Generally Available)p. 276
- Einstein Data Insights: What Can Einstein Tell You About Your Report Data? (Pilot)p. 285
- Einstein Answers (Pilot)p. 290
- Use UTF-8 Character Sets with Einstein Discoveryp. 287
- Display Einstein Discovery Recommendations in a Salesforce Object (Pilot)p. 288
- Create Einstein Discovery Datasets from Analytics Dataflowsp. 287
- Data Retention Shortened for Einstein Spam Detection (Pilot)p. 324
- See Einstein Insights About Your Accounts and Opportunities (Pilot)p. 340
- Locate Image Objects with Einstein Object Detectionp. 426
- Build Natural Language Processing into Your Apps with Einstein Languagep. 430
- Change API Endpoint to Maintain Access to Einstein Platform Servicesp. 425
Winter ’1815
- Use More Types of Lead Conversion with Einstein Lead Scoringp. 99
- Salesforce Einsteinp. 93
- Keep Track of and Control Einstein Lead Scoring Enablementp. 100
- Use Einstein Lead Scoring in Salesforce Classicp. 98
- See How Many Contacts Einstein Added to Salesforce (Beta)p. 101
- Other Changes in Sales Cloud Einsteinp. 105
- Einstein Analytics, the New Name for Wave Analyticsp. 238
- Turn Data into Dollars with Sales Analytics, Now Powered by Einsteinp. 245
- Export Data to Einstein Discovery with the export Transformation (Beta)p. 308
- Connect to Your Salesforce Data Even More Easily with Einstein Discoveryp. 320
- Display Einstein Discovery Recommendations in a Salesforce Object (Pilot)p. 321
- Create Datasets from an Einstein Analytics Dataflow (Beta)p. 322
- Einstein Language (Beta): Build Natural Language Processing into Your Appsp. 534
- Deprecated Einstein Image Classification API Callsp. 539
- Locate Image Objects with Einstein Object Detection (Beta)p. 540
Summer ’1716
- Salesforce Einsteinp. 106
- Einstein High Velocity Salesp. 111
- Make Data Entry a Breeze with Einstein Automated Contactsp. 114
- Assess Your Sales Cloud Einstein Readinessp. 112
- Einstein Automated Contactsp. 113
- Set Up Einstein Automated Contactsp. 115
- Einstein Lead Scoringp. 117
- Set Up Einstein Discoveryp. 258
- Einstein Analytics, the New Name for Wave Analyticsp. 256
- Bring Your Data into Einstein Discoveryp. 259
- Display Einstein Discovery Recommendations in a Salesforce Objectp. 264
- Detect Spam with Einstein (Pilot)p. 392
- Take Action in Einstein Analytics for Financial Services Cloudp. 447
- Personalize Home and Record Pages with Einstein Recommendationsp. 461
- Einstein Vision Is Now Generally Availablep. 538
- Access the API in Heroku Using the Einstein Vision Add-Onp. 540
Spring ’179
- Salesforce Einsteinp. 96
- Automatically Add Emails and Events to Salesforce with Automated Activity Capture for Einsteinp. 139
- Einstein Brings Insights to Lightning for Gmailp. 152
- Einstein Brings Insights to Lightning for Outlookp. 158
- Set Up Einstein Data Discoveryp. 280
- Bring Your Data into Einstein Data Discoveryp. 282
- Display Einstein Data Discovery Recommendations in a Salesforce Objectp. 286
- Protect Your Community and Improve Productivity with Einstein Spam Detection (Pilot)p. 324
- All Company Feed Becomes Company Highlights, Powered by Einsteinp. 330
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