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Every Release Note

Release 58 of 68 · June 2023 · API 58.0

Salesforce Summer ’23 release notes

Einstein GPT first appears, in a handful of notes

Winter ’04: 74 notesSpring ’04: 91 notesSummer ’04: 75 notesWinter ’05: 117 notesSummer ’05: 138 notesWinter ’06: 170 notesSummer ’06: 76 notesWinter ’07: 276 notesSpring ’07: 105 notesSummer ’07: 217 notesWinter ’08: 130 notesSpring ’08: 106 notesSummer ’08: 159 notesWinter ’09: 162 notesSpring ’09: 57 notesSummer ’09: 55 notesWinter ’10: 107 notesSpring ’10: 135 notesSummer ’10: 90 notesWinter ’11: 112 notesSpring ’11: 59 notesSummer ’11: 44 notesWinter ’12: 101 notesSpring ’12: 145 notesSummer ’12: 91 notesWinter ’13: 220 notesSpring ’13: 136 notesSummer ’13: 278 notesWinter ’14: 353 notesSpring ’14: 339 notesSummer ’14: 288 notesWinter ’15: 276 notesSpring ’15: 325 notesSummer ’15: 341 notesWinter ’16: 470 notesSpring ’16: 512 notesSummer ’16: 510 notesWinter ’17: 561 notesSpring ’17: 559 notesSummer ’17: 630 notesWinter ’18: 582 notesSpring ’18: 566 notesSummer ’18: 600 notesWinter ’19: 551 notesSpring ’19: 539 notesSummer ’19: 607 notesWinter ’20: 649 notesSpring ’20: 619 notesSummer ’20: 632 notesWinter ’21: 643 notesSpring ’21: 621 notesSummer ’21: 633 notesWinter ’22: 696 notesSpring ’22: 677 notesSummer ’22: 743 notesWinter ’23: 840 notesSpring ’23: 806 notesSummer ’23: 902 notesWinter ’24: 868 notesSpring ’24: 969 notesSummer ’24: 1,070 notesWinter ’25: 1,107 notesSpring ’25: 1,191 notesSummer ’25: 1,230 notesWinter ’26: 1,456 notesSpring ’26: 1,498 notesSummer ’26: 1,879 notesWinter ’27: 1,277 notes
Documented changes
902
96 more than Spring ’23
AI-related
56
6% of the release
In beta or pilot
70
Retirements
22

What it brought

Generative AI first shows up in this release, in a handful of Einstein GPT notes. Sales Emails drafts personalised emails grounded in your sales data, Work Summaries predicts a case summary, issue and resolution from a chat conversation, and Service Replies drafts agent responses while a chat unfolds. The rest of the 902 notes are ordinary platform work, with Industries again the largest product area. Scale Center went GA for performance monitoring, Mobile Offline reached GA, and Async SOQL was retired.

First appearance
Einstein GPT for Sales drafts emails
AI for service agents
Work Summaries fill case summary fields
Now switched off
Async SOQL retired in Summer '23
Offline finally ships
Mobile Offline is generally available
How small AI still was
56 of 902 notes (6%)

By capability

  • Service109
  • Industries100
  • Security & Identity98
  • UX & Mobile74
  • APIs & Integration57
  • Analytics57
  • Developer55
  • Automation54
  • Sales53
  • Marketing & Commerce53
  • Collaboration51
  • AI42
  • Data37
  • Infrastructure & Ops32
  • Customization30

By product

  • Industries281
  • Platform149
  • Service Cloud102
  • Sales Cloud86
  • Security & Identity58
  • Experience Cloud43
  • Commerce Cloud42
  • Analytics28
  • Data Cloud / Data 36027
  • Field Service26
  • Salesforce Overall22
  • Mobile18
  • Marketing Cloud11
  • Revenue Cloud8
  • Slack1

Capabilities and change types are Jev’s categories; products come from Salesforce’s own headings. How the notes were categorized

Retirements and deprecations

Every note in Summer ’23

By product, in the order of the PDF. Each title links to its page in Salesforce’s release notes.

Sales Cloud86
Revenue Cloud8
Service Cloud102
Field Service26
Marketing Cloud11
Commerce Cloud42
Industries281
Experience Cloud43
Slack1
Mobile18
Analytics28
Data Cloud / Data 36027
Platform149
Security & Identity58
Salesforce Overall22