Release 18 of 68 · February 2010 · API 18.0
Salesforce Spring ’10 release notes
Chatter arrives in limited release
- Documented changes
- 135
- 28 more than Winter ’10
- AI-related
- 0
- 0% of the release
- In beta or pilot
- 28
- Retirements
- 1
What it brought
Chatter first showed up in Spring '10, available only through a limited release, with feeds and profiles; it required the restyled user interface theme that debuted in the same release. S-controls were deprecated: orgs that had never created one, and all new orgs, could no longer make them, though existing s-controls kept working. Service Cloud accounted for roughly a third of the 135 notes. Sales teams got Quotes on opportunities, and products, price books and schedules came to Professional Edition. Developers got API version 18.0, multilevel master-detail relationships, and change sets, still in beta, for moving metadata from sandbox to production.
- First appearance
- Salesforce Chatter, limited release
- Deprecated
- S-controls can no longer be created
- New sales object
- Quotes tied to opportunities
- Everyone sees it
- Restyled user interface theme
- Heaviest area
- Service (49 of 135 notes)
By capability
By product
Capabilities and change types are Jev’s categories; products come from Salesforce’s own headings. How the notes were categorized
Retirements and deprecations
Every note in Spring ’10
By product, in the order of the PDF. Each title links to its page in Salesforce’s release notes.
Sales Cloud18
- Creating Quotesp. 20
- Displaying and Editing Quotesp. 21
- Quotes Overviewp. 18
- Enabling Quotesp. 18
- Customizationsp. 19
- Quotes Fieldsp. 22
- Sample Workflow and Validation Rulesp. 19
- Adding Line Items to Quotesp. 25
- Quotes Syncing Overviewp. 27
- Creating Quote PDFsp. 28
- Deleting Quotesp. 30
- Searching for Quotesp. 29
- Adding a Logo to Quote PDFsp. 28
- Products, Opportunity Products, Price Books, and Schedules Included in Professional Editionp. 30
- Emailing Quote PDFsp. 29
- Syncing Quotes and Opportunitiesp. 27
- Additional Sales Cloud Enhancementsp. 35
- Editing Quote Line Itemsp. 26
Service Cloud49
- Entitlement Management Overviewp. 43
- Setting Up Entitlementsp. 49
- Setting Up Service Contracts with Entitlementsp. 50
- Getting Started with Entitlement Managementp. 47
- Setting Up Milestonesp. 54
- Setting Up Service Contracts with Contract Line Items and Entitlementsp. 52
- Using the Case Milestones Related Listp. 63
- Setting Up Entitlement Templatesp. 65
- Adding Milestone Actions to Entitlement Processesp. 60
- Setting Up Entitlements-Related Lookup Filters on Casesp. 66
- Adding Milestones to Entitlement Processesp. 59
- Creating Entitlementsp. 67
- Monitoring the Entitlement Process Queuep. 62
- Verifying Entitlementsp. 69
- Setting Up Entitlement Processesp. 56
- Deleting Entitlementsp. 71
- Using the Entitlements Related Listp. 72
- Creating Service Contractsp. 74
- Using the Service Contracts Related List on Accounts or Contactsp. 78
- Deleting Service Contractsp. 78
- Entitlement Fieldsp. 73
- Service Contract Fieldsp. 79
- Sharing Service Contractsp. 79
- Displaying and Editing Contract Line Itemsp. 84
- Adding Contract Line Itemsp. 82
- Contract Line Item Fieldsp. 86
- Displaying and Editing Service Contractsp. 77
- Deleting Contract Line Itemsp. 85
- Checking the Version of Your CTI Adapterp. 89
- Displaying and Editing Entitlementsp. 70
- Salesforce.com CTI Toolkit Overviewp. 88
- Using the Contract Line Items Related Listp. 85
- Enabling Answers and Setting the Default Communityp. 96
- Assigning a Category Group to Answersp. 96
- Asking a Questionp. 98
- Voting for a Replyp. 100
- Using Answersp. 97
- Designing a Custom SoftPhone Layoutp. 90
- Replying to a Questionp. 100
- Browsing Questions within a Community or Categoryp. 101
- What is Answers?p. 93
- Choosing the Best Answer to a Questionp. 102
- Viewing Your Questions and Repliesp. 103
- Finding and Viewing Questionsp. 99
- Setting an Article's Field-Level Securityp. 111
- Custom Report Types for Article Datap. 112
- Salesforce Knowledge in the Partner Portalp. 110
- Printable View for Articlesp. 112
- Additional Service Cloud Enhancementsp. 113
Experience Cloud6
- Granting High Volume Customer Portal Users Access to Objectsp. 106
- Sharing Records Owned by High Volume Customer Portal Users to Salesforce.com Usersp. 108
- Viewing the Sharing Organization-Wide Defaults Reportp. 188
- Viewing the Object Access and Field-Level Security Reportp. 187
- Viewing the Administrative and User Permissions Reportp. 186
- Viewing the Sharing Rules Reportp. 189
Chatter & Collaboration12
- Salesforce Chatter Overviewp. 116
- Customizing Feed Trackingp. 119
- Enabling Chatterp. 118
- Uploading Your Profile Photop. 121
- Profile Overviewp. 120
- Using the Following and Followers Listsp. 121
- Using Feedsp. 122
- Feeds Overviewp. 122
- Attaching a File or Link to a Feedp. 123
- Editing a File on a Record Feedp. 124
- Downloading or Viewing a File on a Feedp. 124
- Editing Salesforce Chatter Email Notificationsp. 125
Mobile6
Analytics6
Platform23
- New User Interface Themep. 127
- Adobe Flash Builder for Force.com Developer Previewp. 128
- Monitoring Debug Logsp. 159
- Debug Logsp. 147
- Setting Debug Log Filtersp. 152
- SOQL Enhancementsp. 139
- Using the System Log Consolep. 160
- Visualforce Enhancementsp. 161
- Deprecation of S-Controlsp. 162
- Sandbox to Production—Change Sets Betap. 165
- Force.com Development as a Servicep. 163
- What is a Patch Version?p. 174
- Integrating Patch Developmentp. 176
- Setting up a Domain Namep. 173
- My Domain Overviewp. 172
- Creating and Uploading Patchesp. 177
- Sophisticated Data Modeling with Multilevel Master-Detail Relationshipsp. 180
- Workflow for Sitesp. 183
- Rich Text Support—Betap. 182
- Force.com Sites: Authenticated Sites Generally Availablep. 185
- Scheduling Push Upgradesp. 178
- Additional Custom Cloud Enhancementsp. 190
- Sites Additions in the Force.com Web Services APIp. 185
Integration & APIs2
Security & Identity4
Salesforce Overall9
- New: Developer Cheat Sheetsp. 195
- Update: Force.com Cookbookp. 196
- Update: Force.com Fundamentalsp. 196
- Update: How to be Successful with Salesforce.comp. 196
- New: The Force.com Workbookp. 195
- Update: Documentation on Supported Locales, Currencies, and Time Zonesp. 198
- Update: Salesforce.com Field Referencep. 197
- Update: Syntax Highlighting and Clipboard Copy for Developer Guidesp. 197
- Update: Salesforce.com Style Guide for Documentation and User Interface Textp. 197