Skip to the page
Every Release Note

Release 62 of 68 · October 2024 · API 62.0

Salesforce Winter ’25 release notes

Einstein Copilot is now Agentforce

Winter ’04: 74 notesSpring ’04: 91 notesSummer ’04: 75 notesWinter ’05: 117 notesSummer ’05: 138 notesWinter ’06: 170 notesSummer ’06: 76 notesWinter ’07: 276 notesSpring ’07: 105 notesSummer ’07: 217 notesWinter ’08: 130 notesSpring ’08: 106 notesSummer ’08: 159 notesWinter ’09: 162 notesSpring ’09: 57 notesSummer ’09: 55 notesWinter ’10: 107 notesSpring ’10: 135 notesSummer ’10: 90 notesWinter ’11: 112 notesSpring ’11: 59 notesSummer ’11: 44 notesWinter ’12: 101 notesSpring ’12: 145 notesSummer ’12: 91 notesWinter ’13: 220 notesSpring ’13: 136 notesSummer ’13: 278 notesWinter ’14: 353 notesSpring ’14: 339 notesSummer ’14: 288 notesWinter ’15: 276 notesSpring ’15: 325 notesSummer ’15: 341 notesWinter ’16: 470 notesSpring ’16: 512 notesSummer ’16: 510 notesWinter ’17: 561 notesSpring ’17: 559 notesSummer ’17: 630 notesWinter ’18: 582 notesSpring ’18: 566 notesSummer ’18: 600 notesWinter ’19: 551 notesSpring ’19: 539 notesSummer ’19: 607 notesWinter ’20: 649 notesSpring ’20: 619 notesSummer ’20: 632 notesWinter ’21: 643 notesSpring ’21: 621 notesSummer ’21: 633 notesWinter ’22: 696 notesSpring ’22: 677 notesSummer ’22: 743 notesWinter ’23: 840 notesSpring ’23: 806 notesSummer ’23: 902 notesWinter ’24: 868 notesSpring ’24: 969 notesSummer ’24: 1,070 notesWinter ’25: 1,107 notesSpring ’25: 1,191 notesSummer ’25: 1,230 notesWinter ’26: 1,456 notesSpring ’26: 1,498 notesSummer ’26: 1,879 notesWinter ’27: 1,277 notes
Documented changes
1,107
37 more than Summer ’24
AI-related
171
15% of the release
In beta or pilot
89
Retirements
31

What it brought

Einstein Copilot for Salesforce was renamed Agentforce, with no change in functionality. Agentforce Agents went generally available with prebuilt agent types for service and sales, including a Service Agent for messaging channels and SDR agents for lead qualification, and a new layer called topics groups the actions an agent can take. Agentforce for Developers reached GA for generative AI in the development tools, and Einstein Personalization, built on Data Cloud, went GA. AI is now the largest capability area in the book. Salesforce Functions is still counting down to January 31, 2025.

Renamed
Einstein Copilot renamed to Agentforce
Headline launch
Agentforce Agents (GA)
AI is now the biggest topic
152 of 1,115 notes (14%)
New building block
Topics organize what an agent can do
Still counting down
Salesforce Functions goes Jan 31, 2025

By capability

  • AI152
  • Industries112
  • Service106
  • Security & Identity96
  • Marketing & Commerce94
  • Data82
  • Sales79
  • APIs & Integration76
  • Automation71
  • UX & Mobile56
  • Analytics46
  • Developer44
  • Infrastructure & Ops36
  • Customization30
  • Collaboration26
  • Other1

By product

  • Industries317
  • Platform146
  • Service Cloud102
  • Revenue Cloud95
  • Data Cloud / Data 36061
  • Sales Cloud61
  • Commerce Cloud52
  • Marketing Cloud51
  • Security & Identity49
  • Field Service44
  • Einstein & Agentforce36
  • Analytics30
  • Experience Cloud25
  • Salesforce Overall19
  • Mobile19

Capabilities and change types are Jev’s categories; products come from Salesforce’s own headings. How the notes were categorized

Retirements and deprecations

Every note in Winter ’25

By product, in the order of the PDF. Each title links to its page in Salesforce’s release notes.

Sales Cloud61
Revenue Cloud95
Service Cloud102
Field Service44
Marketing Cloud51
Commerce Cloud52
Industries317
Experience Cloud25
Mobile19
Analytics30
Data Cloud / Data 36061
Einstein & Agentforce36
Platform146
Security & Identity49
Salesforce Overall19