A tour · 9 stops · 3 min
The companies Salesforce bought
The company names behind familiar tools, and the histories this archive only partly tells.
This is the tour’s text. In 3D each stop frames the notes it talks about; every stop below links to its view.
A tour · The companies Salesforce bought
Where did the acquired companies go?
Salesforce kept the Slack name, put SteelBrick in brackets beside CPQ, and lent Tableau’s name to Einstein Analytics. The release notes record what followed the deals, including migrations and retirements that a company’s original name can no longer lead you to.
Each orb marks a selected deal, sized by its stated amount. Amounts use different bases and cannot be added together.
See this stop in 3DEvery company, by name
The name on the product
Eight acquired companies connect to later product names in these notes. The old name can disappear while changes continue under CPQ or OmniStudio. Other products have separate release notes, leaving only a passing reference here, or none.
Many acquired products publish release notes of their own, which this archive does not hold.
See this stop in 3DJigsaw · Winter ’13
Jigsaw became Data.com
Salesforce asked Jigsaw customers to move to the built-in Data.com, which combined crowd-sourced contacts with D&B company data. About eight years separate that migration advice from the notice retiring Data.com Prospector and Clean.
- Salesforce asks Jigsaw customers to move to Data.com · Winter ’13Data.com Product Suite Overview
- The retirement notice · Summer ’20Data.com Prospector and Data.com Clean Have Been Retired
Social Customer Service · Winter ’18
Radian6 was still on the button
About six years after the Radian6 deal, Salesforce was still removing its name from Social Customer Service. “Radian6 Credentials” became “Social Studio Credentials”. The note linked Social Studio to the Radian6 and Buddy Media acquisitions; Salesforce would later announce Social Studio’s retirement too.
- The credentials button gets the Social Studio name · Winter ’18Social Studio Replaces Radian6 on Buttons and Text
SteelBrick, Vlocity and Regrello
The old name survives in brackets
CPQ appears in 217 notes; SteelBrick in one, in brackets beside the CPQ name. Vlocity survives in “OmniStudio for Vlocity FlexCards”. Regrello’s first entry already calls the product “Agentforce Supply Chain”, with the old name in brackets. That entry describes a separately licensed workspace outside Salesforce.
- SteelBrick in brackets beside Salesforce CPQ · Spring ’17Harness the Power of Visualforce in Template-Based Communities
ExactTarget, Demandware and Datorama
Part of the story is elsewhere
ExactTarget appears in two notes, both in lists. Demandware and Datorama have no matches under those names. Their products have separate release notes. The later Commerce Cloud and Marketing Cloud Intelligence names appear here, but the Intelligence entry sends readers to Marketing Cloud’s own notes for the changes.
Salesforce’s Marketing Cloud Intelligence page confirms the Datorama name.
- Read the changes in Marketing Cloud’s own notes · Summer ’23Marketing Cloud Intelligence
Tableau · Winter ’21
Tableau CRM was Einstein Analytics
Salesforce gave Tableau’s name to Einstein Analytics, calling it Tableau CRM. It renamed the product again five releases later, this time CRM Analytics. Before that second rename, the borrowed name appeared in more notes than Tableau itself did.
- Einstein Analytics takes Tableau’s name · Winter ’21Introducing Our New Name for Einstein Analytics: Tableau CRM
- Renamed again, to CRM Analytics · Summer ’22Say Hello to CRM Analytics, New Name, Same Reliable Experience
Quip · after Summer ’22
Quip’s retirement was announced elsewhere
Quip appears just once after its product updates stop here: a link to its status page. Salesforce announced its retirement separately in Help. A reader following Quip through these seasonal notes would see the updates stop, without getting the subscription-renewal cutoff.
Salesforce Help says Quip subscriptions cannot be renewed after March 1, 2027.
- A status-page link, after the product updates · Spring ’24Trust Site Enhancements
Slack, MuleSoft and Heroku
The names that stayed
Salesforce still names Heroku in this archive about 16 years after the deal. It shares every release since Winter ’24 with Slack and MuleSoft.
Mentions include passing references. They cannot tell us a product’s size or how much customers use it.
See this stop in 3D