How long an old name lasts

A tour · Product names in the notes

Where do the old names go?

A rename can change what appears in Setup without changing what an implementation does. In these notes, some old names almost disappear in a release; others survive for years in licences, URLs and the product itself.

We match names in the text, counting each note once per name. The counts describe wording, not product use.

Winter ’18

Some names disappear fast

Salesforce1 fell from 109 notes to one, the rename announcement, when Salesforce dropped the “1” from its mobile app’s name. Every other old name here remained in more notes when its replacement arrived.

The notes use Lightning Platform and plain Salesforce for much else, so those names aren’t counted.

Spring ’18

Force.com turns up in Slack notes

Salesforce renamed Force.com to Lightning Platform with a warning: the old name would take time to remove. Eight years later, new notes about Salesforce channels in Slack still listed a Force.com App Subscription licence.

• The rename note · Spring ’18Force.com Is Now Lightning Platform
• A Force.com licence in a note about Slack · Summer ’26Enjoy Slack-Powered Collaboration in New Salesforce Orgs

Spring ’15 to Summer ’22

The analytics product, renamed again

Wave became Einstein Analytics, then Tableau CRM, then CRM Analytics: three renames in five years. At the last switch, Salesforce promised the same experience and warned that it had yet to replace the previous name everywhere in the product.

• Wave becomes Einstein Analytics · Summer ’17Einstein Analytics, the New Name for Wave Analytics
• Einstein Analytics becomes Tableau CRM · Winter ’21Introducing Our New Name for Einstein Analytics: Tableau CRM
• Tableau CRM becomes CRM Analytics · Summer ’22Say Hello to CRM Analytics, New Name, Same Reliable Experience

Winter ’23

Pardot was still in the app

Salesforce introduced the Account Engagement name while admins could still see Pardot in the app. It acknowledged the mismatch in a repeated footnote: “We wish we could snap our fingers to update the name everywhere.” The last Pardot mention here comes two years later.

• The footnote explaining the names · Winter ’23Automate Tasks with Extensibility Enhancements

Winter ’25

Copilot’s name changed within a year

Salesforce renamed Einstein Copilot to Agentforce two releases after its first appearance in the notes, “with no changes in functionality”. It updated permission names and Setup labels, and told admins their existing implementations would keep working.

• The rename note · Winter ’25Einstein Copilot for Salesforce is Now Agentforce

October 2025

Data Cloud and Data 360 overlap

The Data 360 rename notice warned that Salesforce was still updating the interface and documentation. By Summer ’26, the old Data Cloud name still appeared in more than half as many notes as Data 360.

• The rename note, dated October 2025 · Winter ’26Data Cloud Is Now Data 360

October 2025 to Winter ’27 preview

Sales Cloud comes back in the notes

Agentforce Sales overtook Sales Cloud in the Summer ’26 notes. In the Winter ’27 preview notes, Sales Cloud leads again, the only old name here to outnumber its replacement in these latest notes.

These are small mention counts from preview documentation; they do not establish a formal reversal of the rename.